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Privacy Policy

Privacy Policy

Pierre Fabre Moyen Orient SARL (“PFMO”, “we”, “us”, “our”) respects the privacy of the users of its websites (“user”, “you”). This Privacy Policy explains how PFMO collects, uses, discloses, and safeguards your information when you visit The Dermo Lab website https://thedermolab.com (“Website”, “The Dermo Lab”). Please read this Privacy Policy carefully.  If you do not agree with the terms of this Privacy Policy, please do not access the Website.  By accessing the Website, you hereby consent to our Privacy Policy and agree to its terms.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy.  Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Website, and you waive the right to receive specific notice of each such change or modification.

You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Website after the date such revised Privacy Policy is posted. 

This Privacy Policy applies only to our online activities and is valid for visitors of the Website with regards to the information that they shared and/or collect from the Website. This policy is not applicable to any information collected offline or via channels other than the Website.

  1. Information we collect

We may collect information about you in a variety of ways. The information we may collect through the Website includes:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you choose to participate in various activities related to the Website, such as online chat and message boards. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Website.

Derivative Data

Information PFMO servers automatically collect when you access the Website, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Website.

Mobile Device Data

Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Website from a mobile device.

  1. How we use your information

Having accurate information about you permits PFMO to provide you with a smooth, efficient, and customized experience.  Specifically, PFMO may use information collected about you via the Website to:

  • Administer sweepstakes, promotions, and contests.
  • Compile anonymous statistical data and analysis for use internally or with third parties.
  • Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Website to you.
  • Enable user-to-user communications.
  • Generate a personal profile about you to make future visits to the Website more personalized.
  • Increase the efficiency and operation of the Website.
  • Monitor and analyze usage and trends to improve your experience with the Website.
  • Notify you of updates to the Website.
  • Offer new products, services, and/or recommendations to you.
  • Perform other business activities as needed.
  • Request feedback and contact you about your use of the Website.
  • Resolve disputes and troubleshoot problems.
  • Respond to product and customer service requests.
  • Send you a newsletter.
  • Solicit support for the Website.
  1. Disclosure of your Information

PFMO may share information it has collected about you in certain situations. Your information may be disclosed as follows: 

By Law or to Protect Rights

If PFMO believes the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of PFMO’s policies, or to protect the rights, property, and safety of others, PFMO may share your information as permitted or required by any applicable law, rule, or regulation.  This includes exchanging information with other entities for fraud protection and credit risk reduction.

Third-Party Service Providers

PFMO may share your information with third parties that perform services for PFMO or on PFMO’s behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. 

Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, PFMO may share your information with third parties for marketing purposes, as permitted by law.

Interactions with Other Users

If you interact with other users of the Website, those users may see your name, profile photo, and descriptions of your activity, including sending invitations to other users, chatting with other users, liking posts, following blogs.

Online Postings

When you post comments, contributions or other content to the Website, your posts may be viewed by all users and may be publicly distributed outside the Website in perpetuity.

Third-Party Advertisers

PFMO may use third-party advertising companies to serve ads when you visit the Website. These companies may use information about your visits to the Website and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you.


PFMO may share your information with its affiliates, in which case PFMO will require those affiliates to honor this Privacy Policy. Affiliates include PFMO parent company and any subsidiaries, joint venture partners or other companies that PFMO controls or that are under common control with PFMO.

Business Partners

PFMO may share your information with its business partners to offer you certain products, services or promotions.

  1. Tracking Technologies

Cookies and Web Beacons

Like any other website, The Dermo Lab may use ‘cookies’, ‘web beacons’, ‘tracking pixels’, and other tracking technologies to help customize The Dermo Lab and improve your experience. . These cookies are used to store information including visitors’ preferences, and the pages on The Dermo Lab that the visitor accessed or visited.

Internet-Based Advertising

Additionally, PFMO may use third-party software to serve ads on the Website, implement email marketing campaigns, and manage other interactive marketing initiatives. This third-party software may use cookies or similar tracking technology to help manage and optimize your online experience with PFMO.

Website Analytics

PFMO may also partner with selected third-party vendors, to allow tracking technologies and remarketing services on the Website through the use of first party cookies and third-party cookies, to, among other things, analyze and track users’ use of the Website, determine the popularity of certain content and better understand online activity. By accessing the Website, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. PFMO does not transfer personal information to these third-party vendors. However, if you do not want any information to be collected and used by tracking technologies, you can visit the third-party vendor or the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.

  1. Third Party Websites and Privacy Policies

The Dermo Lab may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with PFMO. The Dermo Lab’s Privacy Policy does not apply to other advertisers or websites. Once you have used these links to leave The Dermo Lab, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. PFMO is not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from The Dermo Lab.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, check the browsers’ respective websites.

  1. Security of your Information

PFMO uses administrative, technical, and physical security measures to help protect your personal information.  While PFMO has taken reasonable steps to secure the personal information you provide to PFMO, please be aware that despite PFMO’s efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.  Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

7, Right of Access to your Personal Data

PFMO would like to ensure that you are fully aware of all of your data protection rights. Each Website user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions (if said data is inaccurate, outdated or wrong).
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

If you would like to exercise any of these rights, please contact us at (email address to be inserted).

  1. Policy for Children
  • Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
  • The Dermo Lab does not knowingly collect any Personal Identifiable Information from children or teenagers under the age of 18. If you think that your child or teenager provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
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